About Premier Bank
At a glance we are a bank that leverages cutting-edge technology to empower customers, Business and revolutionize their banking experiences. With a focus on customer-centricity, we are not just about offering another banking option; it’s about delivering a transformative end to end banking experience. New beginnings is to walk with you throughout your banking journey!
Our fresh perspective to banking and a passion for innovation is what sets us apart. Our aim is not only to disrupt the traditional banking landscape but also to raise the bar for customer experiences in the industry. We invite individuals and businesses to embark on this exciting journey with us, as we redefine what it means to be a tech-led and customer-centric bank. Together, let’s unlock a world of possibilities and reimagine the future of banking. Welcome to New beginnings
Our History
Premier Bank is a privately owned Sharia-compliant commercial bank incorporated in Kenya on 20th April, 2023 through the acquisition of the majority shares in First Community Bank. It was approved by the Central Bank of Kenya on 18th May, 2023 to trade as Premier Bank Kenya!
Our Vision
Our Mission
Our Core Values
SHARI’AH COMPLIANCE
(Integrity | Ethical banking | Honesty | Transparency )
Shariah compliance lies at the heart of our operations. We uphold the principles and guidelines set forth by Islamic finance, ensuring that our products, services, and practices align with ethical and moral standards. By embracing Shariah compliance, we are committed to conducting business in a transparent, honest, and responsible manner, providing our customers with financial solutions that are not only ethical but also in line with their values.
CUSTOMER CENTRICITY
(Respect to customers | Fairness | Diversity )
Customers are at the core of everything we do. Our unwavering commitment to customer centricity drives us to deeply understand our customers’ needs, preferences, and aspirations. By putting our customers first, we aim to create tailored and meaningful experiences that exceed their expectations. We are dedicated to building strong relationships, listening to feedback, and continuously improving our offerings to ensure that we provide exceptional value to each individual we serve.
INNOVATION
(Digital focus, Growth & Learning )
We thrive on innovation as a catalyst for progress. By embracing cutting-edge technology and forward-thinking ideas, we challenge conventions and redefine the banking landscape. Innovativeness is embedded in our culture, driving us to develop new products, services, and digital solutions that enhance convenience, security, and efficiency for our customers. We constantly seek opportunities to create transformative solutions that not only meet current needs but also anticipate future trends.
PROFESSIONALISM & TEAMWORK
(Reliability | Confidentiality | Accountability )
We believe in fostering a culture of professionalism and teamwork that empowers our employees to excel. Our teams work collaboratively, leveraging diverse expertise and experiences to achieve common goals. Through mutual respect, effective communication, and a commitment to excellence, we cultivate an environment where every individual’s strengths are harnessed for the collective success of our bank. Professionalism is our foundation, and teamwork is our driving force.
SUSTAINABILITY
Sustainability is integral to our vision for a better future. We recognize our responsibility to contribute positively to society and the environment. By integrating sustainable practices into our operations, we strive to minimize our ecological footprint, support social well-being, and promote economic growth that is both inclusive and environmentally conscious. We believe that a sustainable approach is crucial for creating enduring value for our stakeholders and the generations to come.
PRO-CHANGE
Change is a constant in today’s dynamic world, and we embrace it with open arms. We are adaptable and resilient, always seeking to stay ahead of market trends and evolving customer needs. Our willingness to embrace change allows us to remain agile, innovative, and responsive to new opportunities and challenges. By fostering a culture that embraces change, we ensure that we are well-equipped to navigate the ever-changing financial landscape and continue delivering value to our stakeholders.